Business Writing Institute

News & Events

We're Celebrating 27 Years of Business Success in 2015!


Nancy Flynn Public Relations

The Business Writing Institute’s parent company, Nancy Flynn Public Relations, Inc., celebrates its 27th anniversary on July 1, 2015. Thank you to all of our clients, partners, publishers, associates, media outlets, and business friends worldwide who have helped us reach this significant business milestone.
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Coming in February 2015: HR Certification Courses from ePolicy Institute & The SyN Learning Institute


Check back for details about the Business Writing Institute/SyN Learning Institute Certification Program, a comprehensive webinar series offering continuing education credit for HR professionals. Courses include a five-part series from Business Writing Institute & a five-part series from our sister company The ePolicy Institute. Certification courses designed to meet the compliance & communication training needs of HR professionals. SHRM Preferred Provider & HRCI Approved.

Business Writing Institute The ePolicy Institute


Reserve Your 2015 - 2016 Training & Speaking Dates Today


Our 2015 - 2016 training calendar is filling up with seminars, webinars, coaching programs & keynote speeches. Contact Nancy Flynn today to discuss your program needs and the professional services we offer through our Business Writing Institute & ePolicy Institute training divisions.

Partial List of Scheduled 2015 Seminars, Webinars & Coaching Programs


Clients: Healthcare Professionals

  • Seminar: Writing Skills Workshop for Nursing Leaders
  • Seminar: Writing Skills Workshop for Physician Leaders
  • Seminar: Writing Skills Workshop for Healthcare Leaders
  • Seminar: Writing Skills Workshop for HR Executives
  • Seminar: Writing Skills Workshop for HR Professionals
  • Coaching: Business Writing & Presentation Skills Coaching for Healthcare Professionals
  • Coaching: Business Writing Coaching for Healthcare Professionals
  • Coaching: Communications & Professional/Executive Presence Coaching for Healthcare Professionals
  • Coaching: Business Writing & Presentation Skills Coaching for IT Professionals
  • Coaching: Presentation Skills/Effective Communication Coaching for Healthcare Professionals

Clients: HR & OD Professionals

  • Seminar: Writing Skills Workshop for Healthcare HR Executives
  • Seminar: Writing Skills Workshop for Healthcare HR Employees
  • Webinar: Writing Skills Workshop for Executives, Employees, Leaders
  • Webinar: Grammar Rules: Smart Business Writing Made Simple
  • Webinar: Writing Effective Email: How to Write Email That Is Read & Acted Upon, Not Ignored & Deleted
  • Webinar: Writing & Implementing Effective Policies & Procedures
  • Webinar: Netiquette Rules: Writing Civil, Compliant, Conversational Email & Social Media Posts
  • Webinar: Electronic Business Records: Seven-Step Strategy for Effective & Compliant Record Management
  • Webinar: Social Media Risks, Rules, Policies & Procedures
  • Webinar: Mobile Device Risks, Rules, Policies & Procedures
  • Webinar: Electronic Risks, Records, Policies & Procedures

Clients: Court Systems

  • Seminar: Writing & Implementing Effective Policies & Procedures

Clients: Administrative Professionals

  • Webinar: Writing Effective Email: How to Write Email That Is Read & Acted Upon, Not Ignored & Deleted

Clients: Financial Institutions & Financial Services Firms

  • Webinar: Business Writing Boot Camp for Bankers
  • Webinar: Business Writing Boot Camp for Credit Unions
  • Webinar: Monitoring Bank Employees' Work-Related & Personal Social Media: Should We? How? Is It Legal?
  • Webinar: Monitoring Credit Union Employees' Work-Related & Personal Social Media: Should We? How? Is It Legal?
  • Webinar: Electronic Compliance Rules for Banks & Financial Services Firms
  • Webinar: Managing Banks' E-SIGN, E-Statements & E-Disclosures
  • Webinar: Managing Credit Unions' E-SIGN, E-Statements & E-Disclosures
  • Webinar: Managing Financial Institutions' E-SIGN, E-Statements & E-Disclosures
  • Webinar: Maintaining Compliant FDIC Records, Including Related Email & Social Media
  • Webinar: Electronic Record Retention
  • Webinar: Mobile Device Risks, Records & Compliance Rules: Managing Your BYOD & COPE Policies
  • Webinar: Electronic Business Records: Seven-Step Strategy for Effective & Compliant Record Management
  • Webinar: Social Media Policies & Procedures: Best Practices to Minimize Risks¸ Maximize Compliance & Manage Records

Clients: Corporate Audiences

  • Webinar: To Snoop on Employees' Social Media or Not to Snoop: Reconciling Employers' Monitoring Rights with Employees' Privacy Expectations
  • Webinar: Information Governance: Best Practices to Create, Use, Manage, Retain, Delete & Produce Business Records and Transitory Information

Clients: Government Agencies

  • Webinar: Electronic Record Retention: Writing & Implementing Effective Policies & Procedures to Maximize Compliance and Minimize Risks
  • Webinar: Bulletproof Your Smartphone Policy: Strategies to Ensure Compliance
  • Webinar: Social Media Policies & Procedures: Best Practices to Minimize Risks¸ Maximize Compliance & Manage Records
  • Seminar: Mobile Device Risks, Records & Compliance Rules: Managing Your Agency's BYOD & COPE Policies

Clients: Professional Records Managers

  • Seminar: Mobile Device Risks, Records & Compliance Rules: Managing Your Agency's BYOD & COPE Policies
  • Webinar: Information Governance: Best Practices to Create, Use, Manage, Retain, Delete & Produce Business Records and Transitory Information
  • Seminar: Information Governance: Best Practices to Create, Use, Manage, Retain, Delete & Produce Business Records and Transitory Information

Clients: Education

  • Seminar: Electronic Risks & Rules, Policies & Procedures: Best Practices to Minimize Risks, Manage Compliance & Maximize Communication
  • Seminar: Electronic Risks & Rules, Policies & Procedures: Best Practices to Minimize Risks, Manage Compliance & Maximize Communication

Clients: Legal Professionals

  • Seminar: Electronic Risks & Rules, Policies & Procedures: Best Practices to Minimize Risks, Manage Compliance & Maximize Communication

Clients: Meeting Planners

  • Seminar: Electronic Risks & Rules, Policies & Procedures: Best Practices to Minimize Risks, Manage Compliance & Maximize Communication

Writing Effective E-Mail, 3rd Edition, Published in July, 2014


Writing Effective Email

Revised in July 2014, Nancy Flynn's Writing Effective E-Mail, 3rd Edition, has been completely updated with new content & exercises. Bonus: Sample email, mobile device, and writing style policies that you can implement immediately. First published in 1998 and revised in 2003, Writing Effective E-Mail is an international best seller published in English, Chinese, German, and Spanish.

Nancy Flynn, founder of the world-renown ePolicy Institute and author of Writing Effective E-Mail is recognized worldwide as the leading expert on effective & compliant electronic writing. This book teaches you how to write effective email messages, social media posts, and other online content-without triggering a lawsuit, regulatory audit, termination, or PR nightmare. Learn how to write email without getting fired, sued, or humiliated.

The ePolicy Institute

Our sister company, The ePolicy Institute, is the world's first and foremost electronic policy training and consulting firm. Since 1998, the ePolicy Institute has been helping employers maximize compliance, manage behavior, and minimize risks (including litigation and regulatory investigations) through best practices-based policies and employee training programs.

Founder Nancy Flynn, author of The e-Policy Handbook, The Social Media Handbook, The ePolicy Toolkit, Writing Effective E-Mail, and other books, is internationally recognized as the leading authority on workplace email, social media, mobile device, and Internet policy, compliance, and communications. When lawyers, compliance officers, records managers, HR pros, IT directors, employers, meeting planners, and the media need experienced advice and services, they turn to Nancy Flynn, the ePolicy expert.

The ePolicy Institute provides training, speaking, expert witness, and policy writing services to clients worldwide. We help keep you in business and out of court. Visit the ePolicy Institute to learn more about our training programs and other services.